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Requisition Number 22-5834
Post Date 5/24/2022
Department Finance - Patient Access
Cost Center WVU-Patient Access (545)
Title Senior Patient Access Specialist -101285
BiWeekly Work Hours 80
Shift Start and End Time Varied
Employment Status Full-Time
Shift Rotating
Address 1Medical Center Dr
City Morgantown
State WV
Postal Code 26506

POSITION SUMMARY Greets and receives patients into the health care facility. Responsible for accurate and timely processing of patient demographics and insurance information. Communicates and supports hospital departments using scheduling system as appropriate. Obtains electronic signature for consent to treat and patient financial obligation. Provides excellent customer service and uses strong written/verbal communication skills. This position is the first impression of WVU Healthcare to the patient. Maintains knowledge of revenue cycle operations, third party reimbursement, and medical terminology. Mentors employees new to the department. Works closely with the leadership team to identify and implement process improvements





High school graduate or equivalent.


Obtain HFMA Certified Revenue Cycle Representative (CRCR) Certification within one (1) year of hire.



Two (2) years of patient financial services, patient access, or registration experience.


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Senior Patient Access Specialist

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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An Equal Opportunity Employer