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Job Details

Requisition Number 18-0021
Post Date 2/15/2018
Title Systems Maintenance Technician
City Long Island City
State NY
Description System Maintenance Technician
• Troubleshoot, identify, and repair forward and return path problems on the HFC plant.
• Maintain and test all power supplies within physical plant
• Maintain and test all amplifiers within residential and institutional loop
• Maintain and test signal integrity of all subscriber tap ports
• Maintain pole and span hardware and replace, if necessary, within physical plant
• Perform pole transfers per utility company requests
• Installation of new plant equipment to existing physical plant (i.e.: power supplies, trunk stations, line extenders, power inserters, directional couplers, feeder line splitters, taps and equalizers).
• Replacement of damaged or non-functional plant equipment within physical plant
• Replacement of damaged or non-functional coaxial cable within physical plant
• Replacement of damaged or “downed” subscriber house drops
• Conduct CLI performance testing within physical plant per System Engineer’s format
• Repair CLI related problems as reported by System Engineer
• Submit CLI report findings daily to System Engineer on CLI report form
• Respond to and repair all system outages
• Respond to and repair all system signal integrity issues
• Acting in an on-call status respond to all system signal integrity issues and system outages
• Responsible for all special request orders which pertain to any part of the physical plant
• Responsible for the repair or replacement of any damaged or non-functional underground coaxial cable within physical plant
• Assist Service Technicians and Installation personnel when requested to do so by Plant Manager or Dispatch personnel
• Submit reports to Plant Manager for system outages and repairs, pole transfers, CLI repairs, and any occurrences while in on-call status.
• Maintain compliance with all rules including FCC, OSHA, NEC, NESC,
• QA of installation, disconnect, and service work of service technicians and installers
• Conduct annual proof of performance testing
• Provide support and training to service technicians and installers
Requirements Job Requirements:
• Have previous experience as a line tech
• Have previous experience as an installer and service tech
• Have the ability to troubleshoot, identify, repair HFC plant problems
• Possess knowledge to operate appropriate test equipment; spectrum analyzer, TDR, SLM Meters
• Have the ability to perform power supply testing and replacement
• Have the ability to heft and climb a 28 foot extension ladder
• Have good interpersonal skills to work with other employees and customers
• Have proficiency with Windows and Apple based networking
• Knowledgeable with VoIP service
• Possess certification to operate a bucket truck
• Possess a valid driver’s license and good driving record
• Have the ability to work non-standard hours
• Knowledge of Motorola SG2000 line gear preferred
• Completion of NCTI or SCTE courses preferred

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.