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Requisition Number 18-0021
Post Date 2/15/2018
Title Systems Maintenance Technician
City Long Island City
State NY
Description System Maintenance Technician
• Troubleshoot, identify, and repair forward and return path problems on the HFC plant.
• Maintain and test all power supplies within physical plant
• Maintain and test all amplifiers within residential and institutional loop
• Maintain and test signal integrity of all subscriber tap ports
• Maintain pole and span hardware and replace, if necessary, within physical plant
• Perform pole transfers per utility company requests
• Installation of new plant equipment to existing physical plant (i.e.: power supplies, trunk stations, line extenders, power inserters, directional couplers, feeder line splitters, taps and equalizers).
• Replacement of damaged or non-functional plant equipment within physical plant
• Replacement of damaged or non-functional coaxial cable within physical plant
• Replacement of damaged or “downed” subscriber house drops
• Conduct CLI performance testing within physical plant per System Engineer’s format
• Repair CLI related problems as reported by System Engineer
• Submit CLI report findings daily to System Engineer on CLI report form
• Respond to and repair all system outages
• Respond to and repair all system signal integrity issues
• Acting in an on-call status respond to all system signal integrity issues and system outages
• Responsible for all special request orders which pertain to any part of the physical plant
• Responsible for the repair or replacement of any damaged or non-functional underground coaxial cable within physical plant
• Assist Service Technicians and Installation personnel when requested to do so by Plant Manager or Dispatch personnel
• Submit reports to Plant Manager for system outages and repairs, pole transfers, CLI repairs, and any occurrences while in on-call status.
• Maintain compliance with all rules including FCC, OSHA, NEC, NESC,
• QA of installation, disconnect, and service work of service technicians and installers
• Conduct annual proof of performance testing
• Provide support and training to service technicians and installers
Requirements Job Requirements:
• Have previous experience as a line tech
• Have previous experience as an installer and service tech
• Have the ability to troubleshoot, identify, repair HFC plant problems
• Possess knowledge to operate appropriate test equipment; spectrum analyzer, TDR, SLM Meters
• Have the ability to perform power supply testing and replacement
• Have the ability to heft and climb a 28 foot extension ladder
• Have good interpersonal skills to work with other employees and customers
• Have proficiency with Windows and Apple based networking
• Knowledgeable with VoIP service
• Possess certification to operate a bucket truck
• Possess a valid driver’s license and good driving record
• Have the ability to work non-standard hours
• Knowledge of Motorola SG2000 line gear preferred
• Completion of NCTI or SCTE courses preferred

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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