Job Details

Requisition Number 18-0022
Title Collections Specialist
City Lawrence
State MA
Description The Collection Specialist, Dialysis is responsible for the completion and follow up of third party billing and self- pay accounts. This includes, but is not limited to: checking eligibility, sending claims, reconciling accounts, and encouraging prompt, timely, and accurate payments. This is a temporary opportunity,

The incumbent, in order to be successful in the scope of this position, must possess a broad knowledge base of varying third party requirements.

The incumbent must also have the following:
• Ability to differentiate primary and secondary insurance claims with responsibility for payment, with understanding applicable contracts and discount policies.
• Ability to provide factual and tactful information required by third party payers.
• Ability to follow-up on accounts with insurance companies and patients, correct problems, and report billing problems to management.
• Responsibility and ability to make decisions according to policy and the authority to take said actions, exercising constraint with firmness when handling potential controversial issues.


Requirements High School graduate required, Associates degree preferred, or 2 to 3 years of healthcare collection experience.
Previous healthcare billing and collections experience required with Medicare, Medicaid and third party billing, preferably with ESRD background.

Skills/Other: Must possess strong verbal and written communication skills and be able to demonstrate their ability to work with potential controversial situations that require tact, diplomacy, and firmness
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