This individual assists in the administration of various employee benefit plans such as life, health, dental, vision, disability and pension plans. They provide support other functional areas of the human resources department, which may include HRIS administration,
report writing, recruitment and payroll.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Enrolls new employees in benefit plans
Develops communication tools to enhance understanding of the company’s benefits package
Distributes materials for orientations and open enrollment
Responsible for the maintenance of employee benefit files and updating of employee payroll records
Maintains vendor contact to investigate discrepancies and provide information in non-routine situations
Provides vendors appropriate documentation for life and pension claims
Assists in the management of the benefit plan renewal process
Assists in preparing materials and in presenting benefit plan changes to employees.
Issues annual individual summary of benefits to employees
Gather employee data and process the monthly billing and the preparation of vouchers for payment for all group plans in a timely manner
Distribute SPD’s annually
Maintains proper system security through user access as needed
Maintains systems to ensure efficient operations, processing, and report generation
Writes, maintains and supports a variety of reports utilizing appropriate reporting tools that will allow consistent reporting and will assist in strategic planning. Development of standard reports for ongoing customer needs.
Performs periodic audits to ensure data integrity
Provides support for HRMS including, but not limited to, researching and resolving HRMS problems, unexpected results or process flaws; performs scheduled activities; recommends solutions or alternate methods to meet requirements as needed
Maintains HRMS system tables
Trains new system users
Responsible for ensuring that the SSAE16 requirements for the HRIS system are current
All other duties as assigned
KEY PERFORMANCE INDICATORS:
• Accurate and timely benefit enrollment; 99% error free.
• Improve employee’s understanding of all benefit plans through implemented programs.
• Timely and accurate submission of all invoices and export files; 99% error free.
• Maintain legal compliance regarding benefit administration including timely delivery of all Summary Plan Descriptions.
This position has no supervisory responsibilities.
||EDUCATION AND/OR EXPERIENCE:
Associates degree and three to five years related employee benefit and HRIS administration experience is required
Excellent communication and organization skills are required
Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
Strong analytical skills and a thorough knowledge of plan designs. Ability to understand, evaluate and make judgment on the proposals (RFP’s)
Excellent problem solving skills
Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, PowerPoint are required. Knowledge of UltiPro HRIS preferred
Knowledge of benefit contract language
Knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, ADA, SECTION 125, Medicare, OBRA, and Social Security and DOL requirements
PHR designation preferred
REQUIRED BEHAVIORAL COMMPETENCIES:
• Builds Strategic Working Relationships – Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Builds Trust – Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Decision Making – Identifies and understands issues, problems and opportunities, compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is
consistent with available facts, constraints and probable consequences
• Planning and Organizing - Establishing courses of action to ensure that work is completed efficiently.
• Initiates Action – Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive.
• Customer focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Ability to read, analyze, and interpret common business journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Use hands to finger, handle or feel X
Reach with hands and arms X
Climb or balance X
Stoop, kneel, crouch or crawl X
Talk or hear X
Taste or smell X
Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Up to 10 pounds X
Up to 25 pounds X
Up to 50 pounds X
Up to 100 pounds X
More than 100 pounds X
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
Amount of time
NONE Under 1/3 1/3 to 2/3 Over 2/3
Wet or humid conditions (non-weather) X
Work near moving mechanical parts X
Work in high, precarious places X
Fumes or airborne particles X
Toxic or caustic chemicals X
Outdoor weather conditions X
Extreme cold (non-weather) X
Extreme heat (non-weather) X
Risk of electrical shock X
Work with explosives X
Risk of radiation X
The noise level in the work environment is usually moderate.
This job description is provided for general informational purposes and should not be considered a comprehensive listing of activities, duties or responsibilities required by the employee.
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