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Job Details

Requisition Number 17-1254
Post Date 11/14/2017
Title Front Desk Receptionist - Wayne Co. Office Fulltime
Job Type Full Time
City Newark
State NY

This position is full time, M-F, 8:30am to 5pm.


Accepts screens and routes incoming telephone inquiries and refers them to the appropriate department or individual in a courteous and professional manner. Obtains basic information. Assists customers and Customer Service Representatives. Greets visitors. Accepts and routes deliveries of incoming mail and packages. Assures good customer relations and projects a positive corporate image.

Essential Responsibilities/Accountabilities:

• Answers switchboard and routes calls appropriately

• Takes message and assist callers when the message recipient is not available.

• Greets visitors and facilitates their business with Lifetime Care/ Home Care Plus and issues visitor passes.

• Sorts and distributes mail

• Distributes and collects employment applications and answers general inquiries about home health aide training program.

• Logs and processes donations for Hospice.

• Promptly reports problems with phone system and security doors to facilities coordinator; administrative assistant, or Director.

• Processes all supplemental orders for Newark Lifetime Care and other Branches as needed.

• Scans paperwork into the medical record system.

• Helps distribute copies and faxes to the appropriate people.

• Assists with processing of CHHA paperwork as needed.

• Performs other job-related duties as requested.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Health Companies’ mission and values and adhering to the Corporate Code of Conduct.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Care’s mission and values and adhering to the Corporate Code of Conduct.

• Maintains high regard for patient and staff privacy in accordance with the corporate privacy policies and procedures.

• Regular and reliable attendance is required

• Performs other functions as assigned by management.


• High school graduate with a minimum of one-year office experience.

• Working knowledge of medical terminology. Types a minimum of 50 wpm

• Excellent interpersonal and organization skills.

• Emotionally maturity, flexibility to maintain strict confidentiality.

Physical Requirements In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer

  • We are an Equal Opportunity Employer.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • We are an Equal Opportunity Employer, and as such affirm the right of every person to participate in all aspects of employment without regard to race, color, sex/gender, age, disability, religion, creed, citizenship status, national origin, veteran status, military status, marital status, familial status, domestic violence victim status, sexual orientation, gender identity, predisposing genetic characteristic, genetic information, or any other status protected under the law.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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