JOB SUMMARY

Talent Management (30%)

• Once selected, become point of contact for new/potential employee, providing a thorough access for questions and assist with early onboarding to BGCHC
• Provide same point of contact as above for internal promotions, laterals, redeployments.
• This point of contact function will manage employment paperwork, gathering and disseminating information in a timely manner and informing appropriate supervisors and other departments of necessary information to prepare for the employee’s new role.
• Provide weekly list of new/promoted/laterally moved employees to the CPO office.
• Manage and maintain BGCHC Organizational Charts and Staff Structure.
• Oversee and ensure all employment related files are maintained according to Laws and BGCHC’s Retention Policy.
• Remain aware of trends in Employee Relations functions, providing recommendations for enhanced efficiencies and effectiveness as warranted.
• Creates/Reviews performance reviews for positions YDP, Accountant Assistant, Volunteer/Marketing events Coordinator and Front Desk positions.

Project Management (30%)

• Administer surveys for candidate experience (given to all new employees) at 30 days and 6 months. Provide tracking, follow-up, analysis and quarterly summaries for HR Indicators.
• Administer surveys with supervisors to obtain quality of hire and hiring process feedback. Provide tracking, follow up, analysis and quarterly summaries for HR Indicators.
• Assist with preparing the budget with CPO and Finance Manager
• Manage BGHC Annual Background Check process in collaboration with supervisor, and Director of Operations
• Manage Employee Referral Program.
• Provide job description support for consistency in formatting and file maintenance. Point out concerns in content as applicable.
• Develops local communication plan for Universities and Colleges Internship Programs and volunteers

Employee Relations (25%)

• Serve as point of contact for exiting employee; confirm and announce resignations, and schedule exit interviews within 24 hours.
• Review, research, and recommend any changes to current exit interview documents.
• Provide analysis of exits and quarterly summaries.
• Provide “right hand” assistance with all disciplinary actions and/or employee relations issues and concerns.
• Assist with departmental restructures, etc. Ensure final documentation is obtained and appropriately filed/maintained.

Administrative duties to the CPO (15%)

• Records Minutes for weekly management meetings
• Records Minutes for Monthly Board Meetings
• Send out reminder and minutes for monthly board meeting to the Board of Directors
• Creates Board Agenda with CPO and CVO and send out Board Meeting agenda prior to board meeting
• Collect lunch money fee at monthly board meetings from the board of directors $5.00
• Collaborates with Finance Manger on Payroll/HR functions as needed and required. • Keeps calendar of CPO and meetings schedules
• Update Paycom ensuring all employee information is updated and entered in paycom.
• Order lunch for monthly board meeting
• Maintain up to date board list and board structure
• All other duties as assigned.
• Performs regular secretarial duties, preparing correspondence and reports as requested and composes draft letters following established formats. Proof reads all materials for accuracy prior to supervisors review and signature.
• Answers telephones, providing general information, referring callers to other staff or taking messages as necessary.
• Maintains filing system, relative to this position making sure they are accurate and timely and facilitate easy retrieval of information
• Maintain board profile information

KNOWLEDGE/SKILLS REQUIRED

Relationships and Teambuilding

• Builds trust and rapport quickly
• Relates well to people of varying backgrounds
• Demonstrates success in developing meaningful relationships with high net worth individuals
• Works collaboratively with internal and external teams
• Shares information in an open and transparent fashion
• Is tactful and respectful
• Addresses conflicts constructively

Problem-Solving and Decision-making

• Analyzes volumes of information
• Thinks critically
• Evaluates assumptions and alternatives
• Makes decisions in face of uncertainty
• Focuses on issues with greatest potential

Influence

• Builds alliances and partnerships
• Develops win/win solutions
• Understands needs and interests of stakeholders
• Makes a compelling case for position
• Displays inspiring passion and commitment

Communication

• Expresses self clearly and concisely
• Presents in interesting and engaging way
• Focuses attention on important items

Integrity

• Treats others fairly and consistently
• Deals with others in an honest manner
• Accepts responsibility for actions
• Confronts unethical behavior
• Acts according to stated intentions

Attention to Detail

• Pays attention to detail while not losing sight of the larger perspective
• Produces thorough and error free outcomes
• Encourages others to take responsibility for important details

Execution

• Creates and communicates tactical objectives and action plans
• Monitors progress
• Drives for success and achieves results
• Holds self and others accountable for completing tasks on schedule

Collaboration Across Multiple Teams

• Involves appropriate stakeholders and teams in projects/initiatives
• Actively works to keep team dynamics constructive
• Puts organizational success above personal or departmental agendas
• Coordinates initiatives across multiple teams