JOB SUMMARY
Greet members by name and check members in to the club on a daily basis, making sure they are logged in appropriately. Greet and welcome parents and visitors.
Key Responsibilities
· Greet all visitors, guests and volunteers and have them sign into the guest book.
· Answer the Club phone by the third ring and greet the caller “Thank You for Calling the Boys & Girls Club”.
· Ability to effectively use and work in the Membership Tracking System.
· Log in each member as they enter the Club and greet them by name.
· Log out all members as they leave the Club. Implement and enforce all Club rules and policies with the members.
· Maintain an orderly and clean membership area.
· Members are not allowed behind the membership desk except to hang up clothing and book bags.
· Enter all new membership applications into the Membership Tracking System.
· File all membership applications.
· Create membership/program reports through the Membership Tracking System.
· Model and encourage positive and constructive behavior to all members
· Participate in scheduled staff meetings and trainings.
· Enter all program attendance into the Membership Tracking system on a daily basis. Forms to be supplied to you by the program staff.
· Staff must wear their ID badge and a BGC shirt.
Additional Responsibilities
· Ensure a team based work environment by communicating effectively and positively with supervisors, co-workers and volunteers.
· Make recommendations regarding member’s needs, program ideas, and facility needs.
· May be asked to participate in special programs and or events.
· These events may be scheduled at times when the Club is not open.
· Perform other duties as assigned.
