JOB SUMMARY

Under the limited supervision of the Director of Operations, this incumbent has the complete responsibility for the management of the clubhouse, leadership and supervision of the staff assigned to the clubhouse, and the planning and implementation of program activities to meet the agreed upon goals for the clubhouse.

Key Responsibilities

• Integrate the climate and culture of the club and its mission into all aspects of the Clubhouse’s service.
• Provide hands-on leadership and direction to all staff
• Serve as a role model for all constituencies
• Deliver the Clubhouse’s services as planned within the approved budget
• Contribute to the agency’s further growth in quality of service offered to all its customers Involve parents or caretakers in all services delivered

Key Roles

• Protect health and safety of participants-youth, families and personnel
• Develop and submit for approval the clubhouse’s annual plan and quarterly plans
• Supervise the personnel assigned to the clubhouse
• Directly implement the site’s leadership development program
• Manage the site within the approved budget
• Deliver all planned services within all aspects of their unit
• Evaluate personnel and services delivered from the Clubhouse and recommend action based on the evaluation
• Serve of the agency’s management team
• Maintain records and make reports as required by all programs under their supervision
• Cooperate in the planning and delivery of the agency-wide programs
• Safeguard assets assigned to unit and assigned facilities
• Maintain smooth flow of communication with assigned personnel and supervisor
• Supervise food services as assigned
• Responsible for proper use and safeguarding of all facilities and equipment as assigned
• Consistently demonstrate concrete achievement of clubhouse’s short range and long range objectives
• Maintain licensing compliance
• Quality services will be effectively and efficiently delivered to all members
• Programs and services will maximize youth development
• Director will connect on a regular basis with schools and community
• Membership will mirror the number of children in neighborhood

KNOWLEDGE/SKILLS REQUIRED

• Communication – Responsible for developing and sustaining open communication on various levels to insure information is delivered and received among a network of people. (Informing, Listening, Presenting, Writing)
• Interpersonal-Maximize potential of staff to work collaboratively toward resolution of conflicts.
• Accountability- Invest in long-term collaborative effort on projects and programs which improve organization –wide excellence, open to suggestions, seizes opportunities to improve by applying successful procedures by other department.
• Decision Making – Analyzing fact finding, innovating, judgment, problem solving, Systemic Thinking, quality decision making standards that improve practices or enhances services and that support key policies and objectives
• Problem Solving –Uses knowledge and experience to anticipate future problems and plan attend.
• Developing Organizational Talent- Coaching, Delegating, Performance Management, Providing feedback, staff development
• Project Management- Breaks down complex projects; develops schedules. Establishes performance measures, monitors and provides on going feedback
• Leadership Skills-Leading by Example, developing commitment, empowering and encouraging open dialogue, builds morale based on knowledge of individual strengths and weaknesses, developing commitment, innovation, facilitation, influencing, managing change, providing recognition, team building
• Planning Skills –Action Planning and Organizing, business planning, monitoring, project management, recruitment, strategic planning, time management
• Quality Skills –implementing quality improvements, satisfying customer requirements, using meaningful measurements to support the mission.
• Innovative Management –Communicates how current activities fit into long term goals and objectives
• Relationship Skills – conflict management, meeting skills, negotiating, networking, relationship building, team work
• Safety, Health and environment skills- fostering organizational wellness, supporting a safe environment
• Supervisory Responsibilities - Supervise 3-8 employees. Responsible for hiring, terminating, delegating, assigning or reviewing work Budget responsibilities. Responsible for planning, developing and monitoring budgets related to Club initiatives. Held accountable for bottom line items.
• Asset Responsibilities - Responsible for maintaining, controlling or administering assets: car, building, supplies, keys

Relationships

Internal –to problem solve, be proactive, impact morale positively, delegate and get direction professionally

External – professionally communicate with and partner where appropriate with vendors, schools, other human services locally and nationally, government offices

• Working conditions - Regularly required to return to work in emergency situations on an as needed basis/ OR / Regularly required to travel to parts of the county and enter homes alone/ OR / Regularly required to play games and be active with the youth/ OR / Regularly required to clean up unsanitary conditions/ OR / Regularly required to work irregular hours, long hours and some weekends.

• Physical and Mental Requirements - Stand, Walk, Sit, Reach with hands and arms, Climb or balance, Stoop, kneel, crouch or crawl, Talk and hear.