JOB SUMMARY

Coordinates and manages overall operations for designated Clubhouse. Includes facility management, maintenance & safety; financial management; community engagement & partnerships; member management, oversight of program data and delivery of staff development. Provide leadership that ensures a safe, positive and motivational environment for members, families, staff and volunteers. Implements and interprets company policy, strategic goals and the Formula for Impact.

Key Responsibilities

Overall Club Management

• Follow and promote federal & state laws and company policy and procedures.
• Promote a culture within the club that embraces and implements best business & program practices such as CTQ and other BGCMP/BGCA initiatives.
• Represent the organization and interprets its objectives, standards and programs. Promote and stimulate interest in BGCMP and its mission.
• Ensure labor costs and expenses are managed appropriately and in alignment with ADA ratios
• Develop, manage and evaluate Club Impact Goals for success
• Establish annual OYS, recruitment ADA, member retention and regular attendance goals
• Initiate and complete all required Club and/or organization reports and reviews
• Manage and oversee federal food program; ensure program compliance at all levels
• Ensure KidTrax system is maintained and populated with all required data membership and participation records
• Investigate and resolve parental concerns
• Provide input for grants
• Initiate and manage grant outcome measurements requirements
• Open and close Club

Facility Maintenance & Safety

• Oversee the maintenance, janitorial and operation of the physical property and assets of the club.
• Initiate Emergency Response Program. Conduct safety inspections to ensure preparedness
• Manage leases and shared space agreements as applicable
• Ensure vehicles are maintained and operating safely at all times

Financial Management

• Provide input and oversee Club budget
• Oversee, manage and approve all financial transactions including petty cash, deposits, dues, fees, purchase orders and time cards.
• Establish and monitor asset management procedures and inventory control
• Identify and develop opportunities for resource development including in-kind and monetary donations.

Community Engagement

• Maintain an active presence with local government entities on issues as they affect the clubs.
• Cultivate relationships with schools, neighborhood groups, agencies and municipal services to identify and establish collaborative approach to programs/services.
• Represent and make presentations to board and other service/business/community groups.

Staff Supervision & Development

• Model positive behavior and interact appropriately with youth in accordance with BGCMP policies and practices. Monitor and ensure staff also interact appropriately and follow policies
• Initiate and oversee the screening process and recommend placement of staff and/or volunteers in accordance with company staffing & volunteer policies.
• Provide and ensure regular performance feedback, counseling, mentoring, and coaching to include required performance evaluations and goal setting process.
• Oversee and facilitate investigations in accordance with company policies
• Organize, schedule and facilitate trainings for Club staff as applicable
• Ensure staff attend mandatory trainings (CPR/First Aid, New Worker, Staff Retreat etc)
• Recommend professional development opportunities and activities for staff.

Relationships

Internal: Maintains close daily contact with management team, staff and volunteers to ensure club effectiveness and related issues.

External: Develops and maintains contact with local government, community groups and schools to identify resources and promote club. Assist youth/teens/families with identification of necessary resources and conflict resolution issues.



KNOWLEDGE/SKILLS REQUIRED

• College degree and/or relevant equivalent experience.
• Demonstrated ability to provide motivation, leadership and guidance to staff and volunteers.
• Knowledge of collaboration based or community related development & fund raising activities
• Working knowledge of budget preparation, control and management.
• Demonstrated proficiency with outcome measurement data
• Competency with membership management software (KidTrax)
• Computer proficient (MS Office, dbase, outlook calendar)
• Exceptional written, verbal and time-management skills
• Knowledge of Youth Development service delivery
• Prefer prior Boys & Girls Clubs experience
• Must satisfy requirements to be an approved driver under BGCMP vehicle insurance
• Bi-lingual Spanish/English may be required

Essential Functions

• Ensure a safe and positive environment for youth
• Direct, coach & guide youth indoor and outdoor activities on a daily basis
• Maintain control and order of youth, provide discipline as necessary
• Maintain physical and visual attention at all times for safety reasons
• Encourage youth to participate in all activities
• Prepare, break down and clean up the program area for various activities
• Prepare activity/lesson plans & monthly calendar
• Ensure the collection of permission slips, gather data, incident reports
• Administer first aid if necessary
• Transport youth to and from various club functions
• May serve snacks and meals in accordance with federal food program standards

Licenses or Certifications

• Current CPR & First Aid certification
• Fingerprints and background check required
• Valid AZ Driver’s License required + clean driving record
• Food Handler’s certification may be required

Physical Requirements

• Stand and walk for extended periods of time
• Quickly react & move to protect/prevent/respond to youth in program and safety situations
• Push/pull, squat, turn, twist, bend, stoop and reach to lead & demonstrate activities
• Lift and carry 30 pounds
• Visual acuity for the purpose of observing youth; driving vehicles and utilizing technology
• Hear and understand speech at normal and high decibel levels
• Communicate so others will clearly understand normal conversation in high decibel environment
• Stand, walk, communicate & utilize technology to outreach to community partners, government officials, schools and others for giving presentations, soliciting donations, engaging programs.
• Think clearly and rationally to solve problems, make good judgments and decisions

Working Conditions

• Outdoor and indoor environment in a youth recreation clubhouse: provide afterschool programs and activities for youth aged 6 – 18. High noise levels in clubhouse.