Position Base and Telecommuting:

Position will be a full-time telecommuting position based in the Dallas/Fort Worth area.

Relocation:

Relocation per our current policy is available for this position.

Travel:

Travel estimated at 60-70% (can be up to 12 to 14 days a month or more, including weekends, depending on scheduling requirements)

*Seeking Nonprofit Fundraising, Board Development and Strategic Planning Experience

Job Summary:  

Under general supervision of the Vice President, Organizational and Executive Development Services, the Director, Organizational Development is responsible for initiating and providing consultation and support services to member organizations; working in partnership with local organizations to build and grow their capacity to have the greatest mission impact on youth; implementing consultation services which expand the Boys & Girls Club Movement; and interpreting the goals and objectives of Boys & Girls Clubs of America to member organizations.

Job Functions:

1. Provide Accountable Leadership to Autonomous Organizations

• Establish partner relationships with new Chief Professional Officers and Board Presidents in assigned service area and conduct orientations on services and resources available from Boys & Girls Clubs of America.
• Assist Clubs in increasing the resources available to achieve their strategic goals with an emphasis on increasing individual giving.
• Provide support and advice to assigned Area Council(s) and Area Council leadership.  Ensure continuity of leadership for assigned councils. 
• Promote child safety priorities and resources to local organization within the scope of this position; report any observed or suspected child safety concerns directly to the organization’s leadership and to the appropriate BGCA senior leader.
• Conduct Child & Club safety assessments, as determined by Child & Club Safety.  Submit and monitor organization-specific remediation plans with local Club leaders.
• Upon request, respond immediately to local Child Safety situations.  

2. Increase Organizational Capabilities

• Create and maintain highest level of customer service relationship with professional and volunteer leadership of assigned Clubs.
• Ensure the delivery of risk assessments, safety audits, and training and resources on Club and Child Safety.
• Ensure that all assigned organizations complete the required measurement and assessment processes (Key Performance Indicators, Standards of Organizational Effectiveness, and Formula for Impact Assessment) and that all organizations have an organizational service plan in place.
• Promote attendance of organizations’ leaders in assigned service area for appropriate learning opportunities including Regional, National and Board Leadership Conference.
• Develop, implement, and support the professional development plans for Chief Professional Officers and key management staff.
• Provide facilitative leadership in the assessment of board and organizational capacity and work with key board leadership on building and enhancing board development process.
• Where applicable, develop and implement strategies for board transformation which may include board recruitment.
• Provide consultative and technical assistance and the coordination and alignment of the use of field consultants, technical consultants, and services delivered by BGCA subject matter experts to Boys & Girls Clubs in assigned service.
• Provide and facilitate executive coaching to assigned CPOs as needed.
• Provide facilitative leadership and support to Boards of Directors in filling Chief Professional Officer positions.
• Ensure the proper orientation, onboarding, and mentoring of new Chief Professional Officers.
• In partnership with Club leaders, provide support and guidance in strategic planning to facilitate organizational advancement in key performance areas.  

3. Support Strategic Growth and Increase Impact

• Provide on-site and off-site support and technical assistance to communities assuring the establishment of new, self-sustaining Boys & Girls Club sites in assigned service area in accordance with BGCA requirements for membership.
• Serve as primary point of contact for member organizations and BGCA.
• Assist assigned organizations in developing and implementing a programmatic outcome- driven Club experience and measurement strategy with daily data that drives the Formula for Impact.
• Assist Clubs in analyzing internal and external data to create plans and strategies to increase participation and retention of members.
• Assist organizations in developing leaders at all levels of the organization.

 4. Support Operations of Service

• Conduct and/or participate in state, regional, and national staff meetings and conferences.
• Conduct one face-to-face meeting annually; as part of visit, validate core standards/priorities and develop remediation plans as needed. 
• Assist with other projects and assignments as requested by Regional Vice President, Organizational and Executive Development Services.
• Demonstrate BGCA mission driven I*CARE values, and integrate these beliefs into our environment and ways of work
• Adhere to organizational policies and procedures as described in BGCA’s Employee Handbook, Ethics Policy and elsewhere.

Skills and Traits

Relationships and Teambuilding

Builds trust and rapport quickly

Relates well to people of varying backgrounds

Shares information in an open and transparent fashion

Is tactful and respectful

Has a network of contacts

Addresses conflicts constructively

Problem-Solving and Decision-making

Analyzes volumes of information

Thinks critically

Evaluates assumptions and alternatives

Makes decisions in face of uncertainty

Focuses on issues with greatest potential

Communication

Expresses self clearly and concisely

Adapts messages to the audience

Presents in interesting and engaging way

Focuses attention on important items

Influence

Builds alliances and partnerships

Negotiates win/win solutions

Understands needs and interests of stakeholders

Makes a compelling case for position

Displays inspiring passion and commitment

Customer-focus

Readily responds to customer needs

Ensures resolution of problems or issues

Establishes credibility and a trusting relationship with customer

Asks for and listens to customer needs

Integrity

Treats others fairly and consistently

Deals with others in an honest manner

Accepts responsibility for actions

Confronts unethical behavior 

Acts according to stated intentions

Execution

Creates and communicates tactical objectives and action plans

Monitors progress

Holds self and others accountable for completing tasks on schedule

Determination, Adaptability and Tenacity

Anticipates and overcomes obstacles

Exhibits resourcefulness and finds alternatives

Takes appropriate risks

Learns from challenges

Maintains positive outlook under pressure

Puts in extra effort when necessary

Change Agent

Plans necessary changes

Creates a communication strategy for the change

Consultation

Builds trusting long-term relationships with individuals and organizations

Assists in problem-solving while building problem-solving skills of others

Offers relevant tools, information and recommendations

Offers deliverables and brings timely closure to work 

Passion, Commitment and Knowledge of BGCA and Movement

Demonstrates dedication to the BGC Movement

Gives compelling testimony to the value of the cause

Shows care and concern for youth

Moves others to commit to the cause

Sacrifices own needs for greater good

Understands Club experience

Understands perspectives of organization/Club staff

Understands how boards are built and maintained

Understands organizational development  

Understands outcome measurement

Understands how to develop and use KPIs

Understands BGCA culture, resources, and budgeting/financial processes